Application Manager

As an Application Manager you are ultimately responsible for the continuity and optimal functioning of various applications ranging from standalone to complex multi-server/database systems.

Your tasks:

• You’re taking care of incidents and service requests and you execute standard changes
• You’re preparing non-standard changes, execute them, perform test activities and update production environments. These activities are done in close cooperation with functional managers, solution architects and business analysts
• You contribute to the SLA reporting and take an active role in the continuous service improvement from a technical level
• You install patches and upgrades of applications in our DTAP environment
• You’re collaborating with colleagues of the IT chain from various teams and you monitor the progress of incidents/service requests within your area of responsibility
• Determine the impact of change requests on business processes, systems and administrative organization

• HBO work and think level
• Customer-oriented team-player with a “can do” attitude
• Minimum of 3 years of experience as application manager or similar experience
• Quick learner and a good communicator (with IT and non-IT coworkers)
• Experience with TopDesk is a pro
• Self-organizing, pro-active and solution-oriented work attitude
• Analytical, innovative and out-of-the-box thinking and able to develop solutions for technically complex problems
• You have knowledge of the ITIL/ASL framework (configuration, change, incident, problem management) and the Scrum way of working
• Your English level allows you to communicate in daily life and on technical level
• You’re capable of planning your own work accurately and reaching agreed deadlines
• Based in the Netherlands

We have several vacancies for Application Managers involving long-term projects.

In principle, this concerns a secondment assignment, but it is also possible to enter into permanent employment with our client. We are very flexible in that regard.
We offer extremely interesting terms of employment and a very pleasant working environment.
There is a good balance between working from home and office work.

Curious about what we can do for you? Let us know by your application. We will then schedule an introductory meeting to discuss the possibilities.